Help Center
Answers about subscriptions, connecting and payments
Installation & setup
How to download and install MaxVPN on Android
Installation requirements (Android 8 or later, at least 400 MB of free space), the APK download link, and the steps to install and run the app.
Connecting on iOS
iPhone and iPad connect manually: copy the server address from your user panel and enter it in AnyConnect or OneConnect.
How to connect MaxVPN on iPhone with AnyConnect
Step-by-step guide to connecting with Cisco AnyConnect on iPhone: copy the server address from your user panel and enter it manually.
How to download and install MaxVPN on Windows
Installing the Windows app: 64-bit Windows 10 and 11 (not 8.1, 8, 7, Vista or 32-bit), downloading from the official page, getting past the "Windows protected your PC" warning, and running the app.
Connecting MaxVPN on Mac with AnyConnect
On Mac, install AnyConnect from the App Store, enter the server address from your user panel, and connect with your subscription username and password.
Installing and connecting MaxVPN on Android TV
The MaxVPN app on Android TV and Google TV is the same as the Android app and is not on Google Play: install the APK file (with Downloader, a USB flash drive, or by sending it from your phone), and log in with your subscription username and password.