Connecting on iOS

iPhone and iPad connect manually: copy the server address from your user panel and enter it in the AnyConnect or OneConnect app.

Step 1: Copy the server address

1. Log in to your user panel with your subscription username and password.
2. Tap "Copy address" («کپی آدرس»).
3. Use the address exactly as it is; don't add anything to it or remove anything from it.

Step 2: Install and set up one of the two apps

• AnyConnect: step-by-step guide
• OneConnect (the Clavister OneConnect app): step-by-step guide; the same guide is also in the "OneConnect guide" («آموزش OneConnect») tab of the user panel.

Both work with the same address and the same subscription username and password.

If you can't connect

• Copy the address from the panel again; it should have no extra spaces or characters.
• Try a different internet connection (Wi-Fi or a different SIM card).
• If you see the error "Maximum number of logins reached" («تعداد دفعات ورود به حداکثر رسیده»), read this guide.
• If you still can't connect, chat with online support («پشتیبانی آنلاین»).