How to clear MaxVPN app data on Android

Clearing the app's data ("Clear data") on Android phones fixes problems such as MaxVPN not opening, freezing, or not working properly. This logs you out of your account; before you start, have your subscription username and password at hand.

Step 1: Open the app info screen

Press and hold the MaxVPN icon for a few seconds and tap App info (usually marked with ⓘ).

If this option isn't there:

1. Open your phone's Settings.
2. Tap Apps.
3. Find MaxVPN and tap it; if you can't find it, search with the magnifying glass at the top of the screen.

Step 2: Clear the data

1. Tap Storage.
2. Tap Clear data; on some phones it's called Clear storage.
3. Confirm the prompt.

Clear cache is different and isn't needed for this.

Step 3: Log in again

Open MaxVPN and log in with your subscription username and password.

If it doesn't work

See the guide for when the app stops, freezes, or crashes.