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Changing your password

Technical support 2,641 views 1405/07/15 (2026-10-07) Rate this article

You can change your subscription password in two places: inside the user panel, in the "Change password" («تغییر رمز») section (current password and new password only), or on the "Change password" («تغییر رمز عبور») page with your purchase email, username, and current password. When you change your password, all your devices need to log in again with the new password.

Inside the user panel (easier)

  1. Log in to the user panel.
  2. In the "Change password" section, enter your current password and your new password (twice) and confirm.
  3. Log in again in your apps with the new password.

"Change password" page: before you start

To change your subscription password you need these three things:

  • The email you bought the subscription with
  • Your subscription username
  • Your current password

Forgot your current password? First get it from the Restore subscription page.

"Change password" page: steps

  1. Open the Change password page.
  2. Enter your purchase email, username, and current password.
  3. If you want to choose the new password yourself, type it in the "Custom new password" («رمز جدید دلخواه») box (optional; English letters, numbers, and symbols only, no spaces). If you leave it empty, a new password is created for you.
  4. Enter the three-digit security code shown in the image.
  5. Tap the "Change password" button.

After the change

  • The new password is shown at the top of the same page. Write it down or copy it right there.
  • When your password changes, all devices that were logged in with the old password are logged out. Log in again in the app with the new password.
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