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Payment
I renewed but my subscription time wasn't added
If your subscription time or data didn't increase after renewing: refresh the app, check the expiry date in the panel, and follow up on a payment that wasn't recorded.
Payment failed or the bank page didn't open
The bank page didn't open: turn off your VPN and try a different browser. Money was taken but no subscription: follow up through "Payment tracking"; don't contact your bank.