User panel guide
In the user panel you log in with your subscription username and password, and everything about your subscription is in one place: expiry date, server address, pairing code, connected devices, password change, and expiry notifications.
Logging in
- Open the user panel.
- Enter your username, subscription password, and the security code from the image, and log in.
Don't have your username or password? Restore subscription.
Expiry date and renewal
Your subscription's expiry date (and, for a data-based subscription, the remaining data) is shown at the top of the panel. If it's about to run out, the Renew subscription («تمدید اشتراک») button takes you to the renewal page.
Copying the server address (iPhone, Mac, OneConnect)
In the "AnyConnect guide" («آموزش AnyConnect») or "OneConnect guide" («آموزش OneConnect») tab, tap Copy address («کپی آدرس») and paste the address into the app. Full guides: iPhone and Mac.
Pairing code (log in without typing your password)
- In the App pairing code («کد جفتسازی اپ») section, tap Show code («نمایش کد»).
- In the MaxVPN app, tap "Log in with pairing code" («ورود با کد جفتسازی») and enter this code.
The code is valid for a short time and works like a password; don't give it to anyone.
Connected devices
In the Connected devices («دستگاههای متصل») section you can see which devices are connected right now. Next to a device you don't recognize or don't need, tap Disconnect device («قطع دستگاه»); if you see an unknown device, change your password too.
Changing your password
In the Change password («تغییر رمز») section, enter your current password and your new password. After the change, all devices connect with the new password, and the panel asks you to log in once more.
Email expiry notifications
Turn on Email me before and after expiry («پیش و پس از انقضا با ایمیل خبر بده») to get an email before your subscription ends and after it ends.
If it doesn't work
- Can't log in to the panel? Enter your username and password without spaces, or get help from Restore subscription.
- Still not working? Get help from "Online support" («پشتیبانی آنلاین»).